Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Abingdon | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Abingdon collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Abingdon is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Abingdon and across the UK. We act as the data controller for the personal information you provide to us.

Data We Collect

When you use our services, we may collect the following information:

• Personal identifiers: Full name, date of birth, gender, and contact details including email address, phone number, and delivery address.
• Health information: Medical history, current medications, weight, BMI, and any other health details necessary for safe prescribing.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, and browsing behaviour on our website, collected via cookies.

How We Use Your Data

We use your personal and health data to provide safe and effective pharmacy services, including:

• Reviewing your suitability for weight loss treatment through our pharmacist assessment process.
• Dispensing and dispatching approved medications. Orders are dispatched within 1 working day once approved by our pharmacist.
• Communicating with you about your order, treatment, or any follow-up care required.
• Maintaining accurate medical and dispensing records as required by law and GPhC standards.
• Improving our services and ensuring patient safety and regulatory compliance.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the provision of healthcare (as a special category of processing under Article 9 of UK GDPR).

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: Required for the website to function correctly, including secure checkout and session management.
• Analytics cookies: Help us understand website traffic and usage patterns so we can improve our service.
• Marketing cookies: Used to show relevant content. These are only placed with your consent.

You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie consent tool. Disabling non-essential cookies will not affect your ability to use our services.

Third Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

• Delivery providers: Your name and address are shared with our courier to fulfil your order.
• Payment processors: Secure third-party providers handle payment transactions on our behalf.
• IT and platform providers: Providers who support our website and prescription management systems, bound by strict data processing agreements.
• Regulatory and legal bodies: We may be required to share data with the GPhC, NHS, or law enforcement if legally required to do so.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised.

Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data. You may request access to the data we hold about you, ask us to correct inaccurate information, request deletion where data is no longer needed, or object to certain types of processing. You may also request that we restrict how we use your data or provide it to you in a portable format.

To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

• Email: info@pharmacyweightloss.co.uk
• Phone: (+44) 116 4646009

Pharmacy Weight Loss Abingdon | GPhC No. 9012511