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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Abingdon

Pharmacy Weight Loss Abingdon
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Abingdon is a GPhC-registered online pharmacy weight loss clinic operating in Abingdon, UK. We provide clinically supervised weight management services, including the supply of prescription and non-prescription weight loss treatments, subject to appropriate clinical assessment.

2. Eligibility

To use our services, you must:

We reserve the right to refuse or cancel any order where eligibility criteria are not met. Providing false or misleading information may endanger your health and could constitute fraud.

3. Prescriptions and Clinical Assessment

All prescription treatments are issued only following an independent clinical assessment by a registered prescriber. Completing a consultation does not guarantee a prescription will be issued.

Our pharmacist will review every order before dispensing. You must inform us of all current medications, medical conditions, and allergies. Prescriptions issued are valid for a single supply unless stated otherwise and cannot be transferred to another pharmacy.

We may contact your GP or another healthcare provider if we consider it clinically necessary. By using our service, you consent to this where required for your safety.

4. Payment

All prices are displayed in pounds sterling (GBP) and include VAT where applicable. Payment is required in full at the time of ordering. We accept major debit and credit cards and other payment methods listed at checkout.

Your payment is taken at the point of order submission. If a prescription is not approved, a full refund will be issued to your original payment method within 5 to 10 working days. We do not store full card details on our systems.

5. Delivery

Approved orders are dispensed and dispatched within 1 working day of pharmacist approval. Delivery is to UK addresses only. We use tracked, discreet packaging to protect your privacy.

Delivery timescales provided are estimates. We are not liable for delays caused by third-party couriers, adverse weather, or other factors outside our reasonable control. Risk in the goods passes to you upon delivery.

6. Cancellations and Returns

You may cancel your order before it has been approved and dispatched by contacting us promptly. Once a prescription has been dispensed and dispatched, we are unable to accept returns of prescription medicines for safety and legal reasons, in accordance with the Human Medicines Regulations 2012.

If your order is cancelled before dispatch, a full refund will be processed within 5 to 10 working days. If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will resolve the matter promptly.

7. Medical Disclaimer

Our services are not a substitute for your regular GP or emergency medical care. If you experience a medical emergency, call 999 immediately. The information provided on our platform is for general guidance only and does not constitute medical advice.

Weight loss results vary between individuals. We make no guarantee of specific outcomes. You are responsible for following the treatment instructions provided and reporting any side effects or concerns to us or your GP without delay.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely to provide and improve our services and to comply with our legal and regulatory obligations. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and fairly.